This Privacy Policy was last updated on January 2026 By continuing to use the dak7 platform, you are considered to have accepted this policy.
1. Introduction & Scope
Dak7 is an internationally standard online gaming and betting platform that places the highest value on user privacy. Our Privacy Policy explains what data is collected when you register or use dak7's services, how that data is used, and the steps we take to keep it secure.
This Privacy Policy applies to the dak7.net website, mobile application, and all dak7 services. It applies equally to users in Bangladesh and other countries. By accessing the platform or creating an account, you automatically consent to this Privacy Policy.
We believe data protection is not just a legal obligation — it is an ethical responsibility to our users. With that commitment in mind, dak7's privacy policy has been crafted with full transparency so that every member stays informed about their rights.
2. What Information We Collect
Dak7 only collects information that is necessary to provide services, ensure security, and meet legal obligations. We never collect unnecessary or excessive data.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, nationality | KYC Verification & Legal Compliance |
| Contact Information | Email, mobile number, address | Account Management & Communication |
| Financial Information | BKash/Nagad number, bank account | Deposit & Withdrawal Processing |
| Identity Documents | National ID, passport copy | Age & Identity Verification (KYC) |
| Activity Data | Bet history, login logs, transactions | Service Improvement & Fraud Prevention |
| Technical Information | IP address, device type, browser | Security & Technical Troubleshooting |
3. How We Collect Your Data
Dak7 collects your information through various methods. In every case, data is gathered through your conscious participation or your use of the service. We never collect information covertly or through deceptive means.
- Direct Registration: Information you enter in the registration form when creating an account.
- KYC Verification: Documents submitted to verify your identity and age.
- Financial Transactions: Data recorded automatically at the time of a deposit or withdrawal.
- Platform Usage: Which games you play, how long you spend, and which markets you bet on.
- Cookies & Technologies: Information collected automatically while you browse the website.
- Support Contact: Records of conversations with our support team via chat, email, or phone.
- Third-Party Sources: Information received from verification agencies to help prevent fraud.
4. How We Use Your Data
All data collected is used only for specific, legitimate purposes. dak7 never uses your data for unrelated activities. Below is a detailed breakdown of how we use your data.
- Account Management: Registration, login, password reset, and all other account-related activities.
- Service Delivery: Betting, gaming, bonus distribution, and prize payouts.
- Financial Processing: Processing deposits and withdrawals, and maintaining transaction records.
- Security: Detecting and preventing fraud and blocking unauthorized access.
- Legal Obligations: Compliance with AML (Anti-Money Laundering) policy and regulatory reporting.
- Customer Support: Resolving your issues, handling complaints, and providing support.
- Personalised Experience: Displaying games and offers tailored to your preferences.
- Contact: Important updates, promotional offers (where consent has been given), and security alerts.
Dak7 never sells your information to third-party advertisers. Your data belongs to you — we only use it to provide you with our services.
5. Data Sharing Policy
Dak7 may share your information with third parties only in limited and specific circumstances. Even then, ensuring the protection of your data remains our responsibility.
- Payment Processors: Only the information necessary to process transactions with payment partners such as bKash, Nagad, and Rocket.
- KYC/AML Partners: For security verification with identity verification agencies.
- Law Enforcement: Where required by court order or legal obligation.
- Regulatory Authorities: For regular reporting and audits required by licensing authorities.
- Technology Service Providers: For cloud hosting and security services — all bound by strict confidentiality agreements.
Beyond the parties listed above, dak7 does not share your personal data with any third party without your explicit consent. Selling data to advertisers, data brokers, or unrelated businesses is strictly prohibited.
6. Cookies & Tracking Technologies
Dak7's website and app use cookies and similar technologies to enhance your browsing experience and maintain platform functionality.
- Essential Cookies: Maintaining login sessions and security tokens — the platform cannot function without these.
- Functional Cookies: Remembers your language preference, theme settings, and other personalization choices.
- Analytics Cookies: We collect statistics on page usage and game popularity.
- Security Cookies: Used to detect fraudulent activity and bots.
You can manage cookies through your browser settings. However, disabling essential cookies may affect certain platform features. On the mobile app, you can limit tracking through your device settings.
7. Data Retention Period
Dak7 does not retain your data for longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
- Account Information: For as long as the account remains active, and for a further 5 Years — For AML legal compliance obligations.
- Financial Transaction Records: From the date of the last transaction 7 Years।
- KYC Documents: After the relationship ends 5 Years।
- Support Contact: After the issue is resolved 2 Years।
- Analytics Data: Anonymised up to a maximum of 26 months।
- Security Logs: 12 Months onwards.
After the retention period, data is securely deleted or anonymized. If any data needs to be kept longer for legal reasons, you will be notified.
8. Your Rights
As a dak7 user, you have several important rights over your own data. We fully respect these rights and act on them as promptly as possible.
Right to Access
You may request to know what data we hold about you.
Right to Rectification
You may submit a request to correct any inaccurate or incomplete information.
Right to Erasure
Under certain circumstances, you can request that your data be deleted.
Restriction of Processing
You may request that the use of your data be restricted for specific purposes.
Data Portability
You can request a download of your data in a standard, portable format.
Right to Object
You may object to the processing of your data for specific purposes.
To exercise these rights support@dak7.net to send us an email. We typically respond within 30 business days. Please note that due to legal obligations, some requests may not be fully fulfillable — in such cases, we will explain the reason.
9. Security Measures
Dak7 uses industry-leading security technology to keep your data safe. Our security team monitors the platform 24 hours a day, 7 days a week.
- SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
- AES-256 Encryption: All sensitive data we store is protected with strong encryption.
- Two-Factor Authentication: 2FA is available for added security on your account.
- Firewall & DDoS Protection: Measures to protect the platform from cyber attacks.
- Regular Security Audits: Independent third-party experts conduct regular security assessments.
- Data Backup: Regular backups are maintained to ensure no data is lost due to technical failures.
- Staff Training: All dak7 staff receive regular training on data protection.
In the event of a security breach, we will notify affected users within 72 hours and take steps to resolve the issue as quickly as possible.
10. Policy Changes
Dak7 may update this Privacy Policy from time to time, whether due to new services, legal changes, or security improvements. We will notify you of any significant changes via email or an in-platform notification before they take effect.
Any updated policy takes effect from its publication date. Continued use of the platform after changes are made will be considered acceptance of the new policy. If you do not agree to the changes, you always have the option to close your account.
11. Contact
For any questions, requests, or complaints regarding our privacy policy, please reach out to our dedicated team. We aim to respond as quickly as possible.
- Email: support@dak7.net
- Help Center: /help-center
- Response Time: Usually within 24–48 business hours
- Data Protection Requests: Processed within 30 business days